
charrismo asked: Hi everyone,
I wanted to get this out to as many people as i can reach. The only way i thought i could get this out is by posting it as a question. So my apologies in advance as its not really a question.
anyways…I bought movie tickets in March through movietickets.com
and apparently while purchasing it i also signed up for some “SHOPPER DISCOUNT”. I know for sure I would remember signing up for a service as i shop online a lot and I usually google coupon codes ( i never use a service cause i know they charge you for it)
I had been noticing $12 charges being posted to my account every month. At first i disregarded it but since the last 2 months i have been keeping a very close eye on my statements. (online banking comes in very handy here)
I finally called up the number posted with this transaction. At first the customer service could not even locate any of my information. I provided my Name, Number, Zip code, email address ( as the lady on the phone was “oh it because you must have shopped online) So i gave her my mailing address as well as my email address (the email address i receive my shopping confirmation emails at) and she still could not find me in their system!
I finally get a supervisor on the phone. He asked me which day the transaction posts on my credit card statement. When I told him the it posts on the 17th / 18th of every month he said ” when you purchased movie tickets at movietickets.com you signed up for this”.
When I made it very clear that i did no such thing as i know the services i have (netflix, rhapsody etc) he said he would refund me my $12. I told him I am going to call consumer reports, my bank and movietickets and that’s when he said he will refund all the charges ($84 in total)
SO please be VERY CAREFUL while using movietickets.com.
i think its like one of those email subscription things…..but with NO CHECK BOX!!!
Dorothy